Copitrak Systems has announced that leading London law firm Wedlake Bell has gone live with its eClipse cost recovery and cost management solution. The implementation saw the introduction of eClipse terminals to the firm’s MFDs as well as a number of eClipse interfaces hosted on existing eCopy ScanStations, so minimising hardware levels. The practice is also currently trialling LaserTrak print management software with a view to a practice-wide roll-out later in the year.  

Wedlake Bell opted for Copitrak after a thorough scout of the market looking for a replacement for their ageing cost recovery system. As Head of IT Linda Webster explains, Copitrak stood out. “There was a strong product fit in that the eClipse system did exactly what we wanted and it also gave us a perfect platform for future development. As a firm, we’re interested not just in recovering and charging back costs but in cost management, in capturing and analysing what it costs us to do a particular job. The Copitrak product set affords us plenty of scope for introducing new functionality to support that process.

We were also impressed with the quality of the company in terms of its implementation skills, project management and customer focus. There is a refreshing transparency to their approach, which is complemented by a likeable, professional and highly competent team. As a result, we’re confident that we have the right IT partner on board to help us drive forward in this crucial area of business control.”

The new solution immediately slashed the amount of administrative time previously taken up with downloading and rekeying all copy costs into the firm’s practice management system. With eClipse, all costs are automatically fed into the PMS and posted against the respective matter or client number, minimising effort and maximising accuracy.

Stewart Hadley, Copitrak’s managing director, is delighted with the Wedlake Bell win. “This is further evidence that there is clear differentiation between suppliers and that law firms are attracted by an offering that combines technical and service excellence. It’s also significant that cost management as opposed to cost recovery is continuing to grow in importance and our product set reflects that change. For those firms keen to enhance both cost disciplines, Copitrak is the supplier of choice.”