Beswicks Solicitors has signed an agreement with SRC, WinScribe’s exclusive UK Platinum Partner, to deploy digital dictation across its Staffordshire based offices by the end of January 2008. The SRC WinScribe system will replace the existing analogue dictation system and enable the firm to rationalise their document creation processes and work more effectively.
Graham Neyt, Head of Beswicks’ Litigation, who was responsible for the digital dictation project said, “Since opening new offices in 2005, many departments are recruiting four or five new members to cope with the massive growth we are experiencing. Digital Dictation was therefore a logical progression for the firm, especially as we knew it would enable us to turnaround documents much faster and more easily than before, ultimately leading to higher levels of client service.”
The decision to select SRC follows an extensive evaluation process that reviewed many of the leading digital dictation suppliers. “We selected SRC because they have proven experience of delivering successful solutions and could provide a fully-featured system that benefits fee earners and secretaries alike, with an uncomplicated, easy-to-use interface.” added Graham Neyt.
The new technology supplied by SRC enables dictations to be intelligently managed using WinScribe’s unique workflow system. This allows for the automatic distribution and prioritisation of work to teams of secretaries or where necessary individuals, ensuring documents are turnarounded in the fastest time possible.
Beswicks’ fee earners will use Philips SpeechMike II Pro devices to dictate when in the office and their mobile phones for flexible dictation when working away from the office. Fee earners have commented that the solution has made getting dictations to secretaries much faster and easier, while having very little impact on their daily working practices.
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