Open Text have announced that Mewburn Ellis LLP, one of the UK’s most prominent firms specialising in intellectual property management has selected Open Text Livelink ECM - eDOCS DM 5.

London based Knowhow Consulting will be providing additional services, domain knowledge and implementation expertise to deliver a
tailored solution to meet the firm’s exacting needs.

As one of the UK’s largest firms of patent and trade mark attorneys based from offices in London, Cambridge, Bristol and Manchester; Mewburn Ellis LLP recognised the need to centralise all case information; particularly with regards to incoming correspondence, whether that be physical or electronic. Simplicity and automation, where possible, with comprehensive search and retrieval capabilities were crucial requirements as was integration with the firm’s Lotus Notes email system and effective document-related task scheduling and monitoring, which Knowhow Consulting were able to provide.

The firm assessed a range of enterprise content management providers, including niche legal specialists. Open Text was selected due to its close partnership with other key technology providers, such as Microsoft and IBM, ensuring the firm’s integration needs were met. “As the world’s largest independent ECM provider, Open Text’s proven technology underpinned by a global support network was a compelling offering,” said Stephen Carter,
partner at Mewburn Ellis LLP. “An implementation partner, such as Knowhow Consulting, who had specific experience of working with Intellectual Property firms enabled us to follow the risk limiting strategy of working with a market leader, underpinned by local expertise.”

Ben Mitchell, Head of UK Legal Solutions Group at Open Text said: “The flexibility of our eDOCS DM product enabled KnowHow Consulting to create a solution that specifically met the unique requirements of Mewburn Ellis. We offer legal customers the best choice in
leading solutions from a financially strong, independent software company, with the global reach and extensive partner network to meet their needs.”