Leading Jersey law firm, Le Gallais & Luce, has selected Eclipse’s Proclaim Practice Management software solution.

Le Gallais & Luce traces its roots back to 1870, and today provides a full suite of private client and corporate services.  The practice aims to provide traditional service values with a focus on fast, responsive and transparent delivery.  This client-focused approach has led to a continuing increase in instructions which has fuelled the need to analyse the firm's existing core software systems.

An in-depth review of the market's leading offerings resulted in Le Gallais & Luce selecting Eclipse's Proclaim system for a practice-wide implementation.

As well as the core Proclaim Case Management system, the firm is implementing Proclaim Accounts to form a fully-integrated Practice Management solution.  Eclipse will be tailoring the delivered system to take into account both the wide range of casetypes managed by Le Gallais & Luce and the unique elements of property law in Jersey, one of the firm's key offerings.

Martin Orchard, Practice Manager at Le Gallais & Luce, comments on his firm's selection:

“We are fiercely proud of the way we deliver our legal services, and to build on our position we needed a software solution aligned with our core ethos of speed, quality and transparency.  Eclipse's Proclaim system stood out in a number of areas when held up against its peers, not least in terms of the way it organises information and streamlines administrative tasks.

Proclaim provides the perfect platform for us to further improve our offerings.  The software will enable our fee earners to access a broader range of information more quickly, which will benefit our staff and our clients."

nFlow today announced that Devereaux Solicitors, a London-based specialist litigation law firm, has successfully implemented nFlowLive.com, its Cloud-based Dictation-as-a-Service (DaaS) solution. Replacing an analogue tape dictation system, Devereaux Solicitors chose nFlowLive.com for its rich functionality, ability to seamlessly connect with its South Africa-based transcription service provider and offline working facility.

Prior to selecting nFlow, working alongside Accesspoint Technologies, nFlow’s channel partner for nFlowLive.com, Devereaux Solicitors trialled nFlowLive.com and a hosted solution from another leading digital dictation solution provider. Accesspoint Technologies is an Application Service Provider specialising in facilitating the implementation of complete Cloud-based office solutions.

As a growing legal practice, Devereaux Solicitors has made a strategic decision to adopt enterprise Cloud technologies because they offer cost effective access to latest solutions, are easy to deploy and easily scale with business requirements. For instance, when implementing nFlowLive.com, the firm did not have to incur expenditure to purchase additional servers. All it needed was a PC and an internet connection to deploy the solution firm-wide.

Devereaux Solicitors has experienced significant time savings and efficiency gains since implementing nFlowLive.com. It is able to better manage workload due to its transcription service provider’s access to nFlowLive.com, especially during absences of back-office staff during holidays or sickness. The offline dictation facility allows users to dictate without an internet connection and upload when online. This feature was particularly appealing to Devereaux Solicitors as often fee-earners work remotely and on the ‘go’. Finally, logistically, the firm no longer needs to store tapes or risk losing records and notes due to tapes deteriorating in quality over time and use.

John Ioannou, Senior Partner at Devereaux Solicitors, said, “In a legal business, time is money and we recognise the importance of adopting systems that make us more efficient and ultimately enable us to deliver a further improved service. Given the volume of complex paperwork we deal with, a digital dictation system is now indispensable for us.

“nFlowLive.com is a perfect combination of simplicity and complexity – despite the underlying technical and workflow complexities, the speed and ease with which it was implemented was staggering. From the time we confirmed our order to nFlow, the solution was up and running in under 24 hours. For the user, it is very simple and intuitive to use requiring practically no training. It has delivered instantaneous productivity benefits and crucially has inbuilt, fail proof safeguards for security and disaster recovery.”

Based on nFlowLive.com’s initial success, Devereaux Solicitors is now looking to deploy the nFlow BlackBerry solution, which will further enhance the firm’s mobile working capability.  

Thursfields Solicitors has successfully completed the first phase implementation of SOS Connect, the integrated case, document and practice management solution from Solicitors Own Software (SOS). In a ‘big bang’ roll-out to around 110 people in three offices, ageing, disparate IT systems, no longer supported by the previous supplier, and many manual operations have now been replaced. This has been a huge transformation of the business into an efficient and streamlined operation.

The joint Thursfields’ and Solicitors Own Software implementation team succeeded in bringing in this major project on-time and on budget. Moreover the team has created a new IT infrastructure which has enthused the whole firm with determination to improve efficiency, customer service and agility in the post-Legal Services Act marketplace. A dramatic leap forward in automated processes and real-time, interactive working has been achieved within six months, for the entire firm.

Thursfields is one of the largest practices in Worcestershire with a team of around 110 people, 10 partners and offices in Worcester, Kidderminster and Stourport providing a wide range of legal services for the individual and business client alike.

This major investment is part of Thursfields plans to modernise the firm and to provide clients with the best possible service in the future. A key ingredient of the successful project has been the wide involvement of staff at every level within the firm, not only in the initial selection of SOS, but in its implementation. Thursfields appointed super users who received additional training in using the SOS Connect scripting tools and workflows to tailor the solution and who were given the time to champion the system and then transfer knowledge within the organisation.

Phase one has included creating a centralised database, achieved by SOS’s conversion team converting and amalgamating 10 separate databases into a single SOS database; providing real-time access to the data to everyone; implementing practice management for the accounts and debt collection for all offices and enabling generic case management with the use of templates for standard letters and procedures for the entire firm.  

There have been a number of quick returns on investment (ROI) wins especially from the many newly automated business processes; improved access and flow of information; accurate time recording, especially of emails; better business performance information and the introduction, for the first time of customer relationship management. But the longer term ROI will be greatly enhanced because the people at Thursfields are so highly motivated to use the software extensively and take advantage of the innovative technology architecture for building their own workflows.

Phase two is on schedule with the Head of Probate, Trust and Tax spearheading the goal to get the most out of the system and to create workflows for almost any process with several steps, as well as roll out case management to probate, conveyancing and personal injury. The bigger picture is that the system will enable best practice to be captured and be used consistently throughout the firm. More...

One of Wales’s largest legal aid providers, Cardiff-based Morgans Solicitors, have swapped out their IRIS Videss practice management system in favour of TFB’s Partner for Windows to help streamline the management of their legal aid case loads.

100 user firm Morgans , have decided to move over to Partner for Windows to provide case and practice management on a single consistent platform across several offices. The firm who have a 60% legal aid case load will also benefit from the extensive LSC package Partner for Windows provides, which will significantly improve their handling of legal aid cases, as well as support the firm’s ambitious growth plans.

Managing Partner at Morgans, Roy Morgan comments, “At a time when streamlined, lean business processes are so essential in surviving the existing Legal Aid market, it is vital to have an IT system fit for purpose to cope with technical evolution that will be required by every law firm wishing to exist in the modern legal environment. More...

FloSuite Ltd., a leading provider of integrated Business Process, Case & Matter Management Solutions to the global professional services sector, today announced the launch of a major new software release – FloSuite v6.

FloSuite v6 reduces solution configuration effort in some areas by as much as 50 percent, particularly in relation to complex case management consoles and associated business process/data design, further strengthening the product’s rapid deployment and adaptation capabilities.

The latest release also includes enhanced Microsoft Office integration, including the ability to seamlessly upload multiple emails and their attachments to a process/case, or to any integrated third-party document management application, directly from within Microsoft Outlook.More...

LexisNexis today announced the launch of LexisNexis Streamline®, an innovative next generation business process management platform, tailored specifically to the needs of the legal industry. Uniquely, LexisNexis Streamline provides powerful systems integration tools including pre-built adapters for  the leading best-of-breed third-party applications, flexible workflow, enterprise data modelling and innovative document assembly capabilities, all underpinned by the latest Microsoft technologies, in a single platform.

Recognising the value that LexisNexis Streamline can deliver to its business, Mishcon de Reya Solicitors, one of the UK’s most prestigious law firms, is currently rolling out the solution as part of a larger technology consolidation and re-engineering programme. The firm is creating an enterprise-wide workflow-based platform encompassing all legal and business processes to maximise efficiency gains.   

LexisNexis Streamline is the only single platform that allows law firms to create a truly ‘agile, connected enterprise’. An application and development framework, LexisNexis Streamline offers unrestricted developmental capabilities enabling firms to enhance and extend the functionality of their existing best-of-breed applications by seamlessly integrating and managing data across multiple systems. In doing so, firms also maximise the return from their existing investments. More...

Aldridge Brownlee is one of the largest firms of Solicitors in the Bournemouth area, with over 80 staff in 4 offices and has been serving the local community since 1929. The practice offers a broad range of legal services supporting both individuals and businesses.

Aldridge Brownlee believes in delivering excellent service to its clients by adopting traditional values backed by leading edge technology and as part of a growth strategy for the future, made the decision to upgrade all of its existing Practice Management Systems to a new integrated Practice, Case, Document and Marketing Management system – LawSoft. More...

Epoq Legal have today announed Directlaw, a virtual law firm platform lets law firms engage with existing clients online and draw in new clients via the web. It leverages the same technology that major brands such as Halifax and RBS are using to offer online legal services, levelling the playing field for solicitors to compete with new entrants to the market.
 
Using Rapidocs®, Epoq’s web-enabled document automation system, clients seeking any one of a wide range of services complete an interview online, and their answers automatically create a detailed first draft document for the firm to review, advise on and, if required, amend before returning it to the client – or seeing the client face-to-face.

This focuses the solicitor’s time on providing value-added legal advice, rather than churning out boiler-plate documents. This allows them to charge a good rate – albeit cheaper to the client than before – but because they have to dedicate less time to the matter, the solicitor’s hourly rate effectively goes up. DirectLaw improves efficiency by enabling firms to handle a greater volume of work. More...